Case Study Viomed
Viobreath Group of Companies is one of the largest importers and suppliers of specialized respiratory equipment and is the official technical service provider of oxygen concentrators of the US company NIDEK and of the breathing apparatus of the company BREAS Sweden.
In the group there was a need for full automation of all processes and the unification of all departments and branches, in order to eliminate errors and reduce processing time.
WiseTech, Viobreath IT Consulting, utilizing and supporting the Galaxy Enterprise Suite, implemented and supported its complex computer structure. It helped the company to grow and continue to evolve harmoniously in a very demanding technical environment. Thus, it can face the many challenges and needs that arise in its constantly evolving environment.
In the group all branches and service points used locally independent software and many Excel files for their needs. This created significant problems in monitoring the Serial Numbers of the machines and the warehouse stocks. The process of recording receipts, repairs and shipments of the technical support department required many manual processes and procedures While, the gathering of the necessary information for the corporate decision-making definitely took many hours, as the fragmentation of the data prevented the consolidated results.
Some of the Bespoke Galaxy ERP Modules we developed specifically for the group are:
The group has been operating the Galaxy Enterprise Suite for more than eight years.
The results recorded after eight years of operation reward the selection of WiseTech as IT consultant & Technology Partner of the Viobreath Group.
The company's computerization has been improved, modernized and facilitates users in daily tasks. All service points acquired a unified management and communication system that improved the quality of the user experience.
Workflow automated. Times and mistakes have been reduced. Optimal performance in working hours and quality of service was achieved. An important advantage for the group is the possibility of additional development of the installed program. As they grow, the Galaxy Enterprise Suite can adapt to their new needs.